Help Center
Everything you need to know about orders, shipping, returns, sizing, and support. The lab is here to assist.
Lab Support
Report issues, ask questions, or request assistance. The Attending is on duty.
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Shipping
Delivery times, shipping costs, tracking, and international orders.
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Returns
Return policy, refunds, exchanges, and how to start a return process.
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Size Guide
Find your perfect prescription. Standard sizing (XS-XL), made-to-measure options, and hat sizing.
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If you can't find what you're looking for, the lab is always on duty. Reach out directly and we'll get back to you with a clear path forward.