Shipping
Everything you need to know about delivery times, shipping costs and custom orders. Clear, straightforward, no surprises.
This page covers our delivery times, shipping costs and policies for custom orders. If you have questions that aren't answered here, reach out to our lab.
Shipping
Processing Time
Orders are processed on working days only. Orders placed on weekends or public holidays are processed on the next working day.
Shipping Options and Prices
Ireland
Next working day delivery within Ireland
Flat rate: €12
Europe
Delivery estimate: 2 working days
Flat rate: €20
Rest of World
Delivery estimate: 6 to 9 working days
Flat rate: €25
Delivery times are estimates and can be affected by customs or courier delays.
Order Tracking
Tracking details will be provided by email once your order ships. If you can't see the email, check your spam or promotions folders.
Customs, Duties and Taxes
International customers (outside Ireland and the EU) may be responsible for customs duties, import taxes, and handling fees. These are not included in the product price or shipping cost.
Customs delays are outside our control. We recommend checking with your local customs office for estimated fees.
Failed Deliveries and Address Issues
If a parcel is returned due to an incorrect address or missed delivery, an additional shipping fee may apply for resending. Please ensure your delivery address is correct at checkout.
Last updated: January 2025
Questions About Shipping or Returns?
Our lab is here to help with any questions about delivery or returns.
Contact Our Lab